I came across this policy on a CPA blog, but it's a great list of tips for basic politeness, respect and conflict resolution in everyday life. Common sense, but how many of us are good at following them? Never too late!
1. If you have a problem with someone, talk about the problem only with them and in private.
2. Use positive conversation.
3. Blame a system not a person.
4. Apologize and make restitution if someone is upset by your actions.
5. When you talk about a person who is not present, speak as if they are listening to your conversation.
6.Use the person’s name in each sentence in which you refer to them.
7. Speak very politely using a person’s name - - ‘please’ & ‘thank-you’ as a minimum.
8. Greet and farewell everyone by name and with eye contact.
9. Tell the truth.
Ultimately, following these tips will make our lives better, too.
Tuesday, September 9, 2008
Monday, August 25, 2008
Thanks Parents Magazine!
Just wanted to announce the featuring of my children's book, "Green Yellow Go! Nat Knows Bananas" in Parents Magazine, September 2008, under the Ages & Stages area for toddlers, page 216.
Keep in mind that the best and cheapest way to order my book is through my website, www.natknows.com. The big retailers list it, but then it shows out of print for some reason and this gal doesn't have a lot of time to follow up on such issues these days.
Hey Amazon and Barnes & Noble, if you see this blog give me a call! (Yeah, right.)
Anyway, it's really cool that an editor of Parents Magazine would find my book online and want to include it with other amazing books for kids. Thanks Wendy Toth!
I also recently taught a "Patience & Responsibility" class in Buffalo, MN, to about 20 child care providers. They were a great group with lots of good ideas. If any of you would like to share what you've implemented from the class, please comment here or email me through www.natknows.com
Anyway, back to my job as a wordsmith. In my free time, I'm revamping my website, so hope to have an announcement on that before the end of the year.
In the meantime....mindfulness, empathy and leadership my friends. Be present. Try to understand others. Be of service every day. We are all someone's child...and sometimes we act like one. So let's cut each other some slack in this crazy world, eh?
Keep in mind that the best and cheapest way to order my book is through my website, www.natknows.com. The big retailers list it, but then it shows out of print for some reason and this gal doesn't have a lot of time to follow up on such issues these days.
Hey Amazon and Barnes & Noble, if you see this blog give me a call! (Yeah, right.)
Anyway, it's really cool that an editor of Parents Magazine would find my book online and want to include it with other amazing books for kids. Thanks Wendy Toth!
I also recently taught a "Patience & Responsibility" class in Buffalo, MN, to about 20 child care providers. They were a great group with lots of good ideas. If any of you would like to share what you've implemented from the class, please comment here or email me through www.natknows.com
Anyway, back to my job as a wordsmith. In my free time, I'm revamping my website, so hope to have an announcement on that before the end of the year.
In the meantime....mindfulness, empathy and leadership my friends. Be present. Try to understand others. Be of service every day. We are all someone's child...and sometimes we act like one. So let's cut each other some slack in this crazy world, eh?
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